Welcome to Crystal Workspaces! For the safety and enjoyment of all members of our community, please take a few moments to look over our newly revised house rules.

Voice Calls / Zoom Meeting Policy

Friendly conversations within our space are always encouraged :-)  

However, please be advised that voice calls (via phone, Zoom meetings, etc) can become a major distraction for others when working in our shared spaces.

"First Hour Free" Office Use

To address this, we’re refining our policy on voice calls in order to help reduce noise with our new "First Hour Free" policy.

Effective immediately, any open office is available for you to use for FREE up to an hour at a time with no reservation!

You can do this throughout the day as needed. 

For example...

If you need to take a call at 11am and another call at 3pm, you can use any available office at no charge from 11am-12pm, and then do it again from 3pm-4pm. Both hours would be free.

Reservations / Do Not Disturb

Reservation holders always have priority. If you need longer than one hour, or if you need to work absolutely undisturbed, please make a reservation for the room on our website. If someone else has reserved the room you’re using, please respect their reservation.

You can check whether an office is available by looking at the calendar in your membership area. You can also make a reservation on our public website at the link below.

Reduced Rates on Office and Conference Rooms

We have lowered our daily room rates. Offices are now $50/day, and conference rooms are now $200/day. Reduced hourly and monthly rates are also available. These are significant cost savings that we're happy to pass along to you! 

See our current availability here:
https://crystalworkspaces.com/bookings/search

Double Credits for Monthly Members

More good news for our monthly co-working members! We’ve DOUBLED your free monthly credits from $200/month up to $400/month.

This means you can now reserve offices for FREE each month up to your $400 limit. This means eight free days per month. After your $400 free credits, the daily office rate is $50/day.

Between our "free hour" policy and your free monthly credits, most likely you will never pay anything extra! :-)

No Voice Calls in the Common Areas

Effective immediately, voice calls are NOT permitted in any shared common area while others are present. This is to reduce noise for everyone.

Please use one of these "First Hour Free" offices for voice calls as described above. 

We also ask you to please be respectful of others by being mindful of your volume, conversation length, and frequency of calls.

These rooms are available for use:

Downstairs:

Agate

Shungite

Onyx

Diamond (conference room) 

Upstairs:

Jade (Podcast room)

Sapphire (conference room)

All of the above rooms can also be reserved for longer periods here:
https://crystalworkspaces.com/bookings/search

Guest Policy

Guests or visitors for co-working monthly plan members, day pass holders, or for private office members booking outside their office, are not permitted except in connection with a meeting room booking.

The number of guests is limited to the maximum number of people permitted in the booked room, and guests only will be permitted to access Crystal Workspaces during the booking period.

Multiple people

Co-working monthly memberships and day pass bookings are always "per person." If you have two or more people in your group, each person will need to create a separate co-working membership or booking. Alternatively, consider booking a meeting room for your group instead.

Safety

For the safety of all members, please remember to keep the back doors locked if the courtyard is not in use. In addition, when going out to the back patio, remember to leave the lock bolt in the open-locked position to keep the door from closing so that you don't get locked out. Please re-lock the bolt when you return inside.

Conduct

All members, guests, and others using our spaces shall act in a respectful manner in the space, use the space in a manner consistent with typical commercial office building usage, and shall not perform any activity or cause or permit anything that is reasonably likely to be disruptive or dangerous to us or any members, or our/their employees, guests, or property. Use of any Crystal Workspaces space to conduct or pursue any illegal or offensive activities is strictly prohibited. We reserve the right to request all visitors show a valid, government-issued photo ID and/or perform additional required steps according to our policies.

Guests must be accompanied by a Crystal Workspaces member at all times (particularly any guests that are under the age of majority) and are not permitted to use the common spaces, including after a meeting room booking period.

You are responsible for your guests while they are in the Crystal Workspaces space. Crystal Workspaces reserves the right to restrict access to guests in the event such access or use of the Crystal Workspaces space violates these House Rules or the terms of your membership agreement.

In addition, delivery personnel and couriers are not permitted beyond the front lobby of the Crystal Workspaces space.

Your Crystal Workspaces membership and member keyfob are non-transferable and are intended for the use of the person to which they are allocated in your membership agreement, only; they are not intended to provide access or use to other parties. If you lose or damage your keycard, please notify the Operations Manager at a Crystal Workspaces location as soon as possible. You may be charged a fee for a replacement keyfob.

You are not permitted to make copies of any keys, keyfobs or other means of entry to any Crystal Workspaces space, or lend, share or transfer any keys or keyfobs to any third party, nor remove or alter door hardware or any other furniture unless authorized by us in advance.

Do not allow others to access keyfob restricted areas without swiping their own keyfob. If someone follows you into a Crystal Workspaces space without swiping their keyfob, request that they scan in with their own keyfob or contact Crystal Workspaces via the text number shown on signs throughout the space.

Weapons of any kind, and any other offensive, dangerous, hazardous, inflammable or explosive materials are strictly prohibited in any Crystal Workspaces space. If you become aware of a weapon in a Crystal Workspaces space, contact your local Community Manager or call the Crystal Workspaces emergency phone line immediately (or ask your Operations Manager.)

Crystal Workspaces members including All Access and private office members are NOT permitted to use Crystal Workspaces locations for mail and package receipt.  Please note that Crystal Workspaces will not receive or forward mail or packages for any members.

Discrimination and harassment will not be tolerated. Specifically, Crystal Workspaces prohibits discrimination and/or harassment against any individual on our Premises, including Crystal Workspaces personnel, members, vendors, and guests, because of that individual's gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic protected under the law. Crystal Workspaces also prohibits discrimination and/or harassment against any individual at Crystal Workspaces-sponsored functions. Crystal Workspaces takes any violations of this discrimination and harassment policy seriously and encourages reporting of any violations. To report a violation, contact a member of your local Community team, or complete this form (Headquarters by Crystal Workspaces members instead complete this form). If any member, vendor, or guest is found to have violated this discrimination and harassment policy, Crystal Workspaces will take appropriate remedial action to address the conduct, up to, and including, prohibiting the member, vendor, or guest admission to any Crystal Workspaces Premises or immediately removing the offending member, vendor or guest from the Premises.

No person under the legal age for consuming alcohol in the applicable jurisdiction shall consume alcohol in a Crystal Workspaces space. Any persons who are of legal drinking age that choose to consume alcohol in a Crystal Workspaces space shall do so responsibly. You shall be responsible for ensuring compliance with this rule by your members and guests.

While you are using a Crystal Workspaces space, you are responsible for your personal property. Crystal Workspaces will not be responsible for any lost or stolen items.

Some of our spaces may be pet friendly. You can confirm whether certain Crystal Workspaces locations are pet friendly by contacting the building’s Community team. We may require persons bringing pets to a Crystal Workspaces space to produce proof of vaccination for such pet and/or evidence of compliance with applicable local regulations. You will be responsible for any injury or damage caused by any pet to other members or guests or other occupants of the Premises or to the property of Crystal Workspaces or any employees, members, guests, other occupants, or the owner(s) of the Crystal Workspaces space, and Crystal Workspaces will not be liable for any injury to pets in our spaces. Subject to applicable law, we reserve the right to restrict any person’s right to bring a pet into a Crystal Workspaces space in our discretion.

For any persons using the Crystal Workspaces wireless internet and/or the Crystal Workspaces Member Network, such persons’ computers, tablets, mobile devices and other electronic equipment must be (a) kept up-to-date with the latest software updates provided by the software vendor and (b) kept clean of any malware, viruses, spyware, worms, Trojans, or anything that is designed to perform malicious, hostile and/or intrusive operations.  We reserve the right to remove any device from our networks that poses a threat to our networks or users until the threat is remediated.

Persons using our space may not, without our prior approval, operate any equipment in our space that has a higher heat output or electrical consumption than in a typical office environment, or places excessive strain on our electrical, IT, HVAC or structural systems.

Please be advised that for security reasons, we may, in our discretion, regularly record certain areas in our spaces via video.

For any items provided to you by the Crystal Workspaces community team for temporary use, you will be responsible for replacement fees should any such property be lost, stolen or destroyed.

These House Rules apply to all members, guests, invitees, and others in our Crystal Workspaces spaces, unless otherwise specifically stated in your membership agreement.

Updated: September 30, 2024